VIP Services

FOR VIP CLIENTS Depending on the size of your deposit, you may be assigned to one of three VIP- statuses.

VIP (deposit amoount from $50.000)
VIP GOLD (deposit amount from $100.000)
VIP PLATINUM (deposit amount from $500.000)

If you have several accounts, the amount of all funds together will be taken into account.

* While assessing the eligibility for the VIP Status, the deposit currencies apply, without corresponding currency exchange

SERVICE VIP STATUS VIP GOLD STATUS VIP PLATINUM STATUS
Personal Manager

during working hours

5 days a week

from 9:00 to 21:00

any time a day, 7 days a

week (excluding specially announced public holidays and bank holidays)

any time a day, 7 days

a week (excluding specially announced public holidays and bank holidays)

FUNCTIONS OF PERSONAL ACCOUNT MANAGER

Personal account manager is your personal assistant and consultant, a seasoned trader with years of experience, who is aware of financial markets nuances and subtleties.

This is a high-class specialist who is able not only to promptly solve any technical issues you may have as well as arrange for your swift deposits/withdrawals, consult you about a wide range of TeleTrade products and services but also to guide you through the current market situation.

Your personal account manager may provide comments on current price movements occurring in the market, help you to interpret the latest news and give background information, provide the maximum of useful and accurate information for you to lay out an advanced trading plan and make an optimal well-timed trading decision.

For example, by your request, your personal account manager can contact you by phone or via Skype to inform you about a certain price level and suitable period that is of great interest to you in order to carry out a trade.

Also, with your wishes and needs in mind, your personal account manager can discuss with you the practicability of choosing a personal VIP trader with a successful experience, for at least five years, of managing an amount of funds similar to your deposit's size, which can be trusted to fully or partially manage your account based on special terms and conditions.

Another possibility is to take advantage of SyncTrading service by building an investment portfolio out of several traders' (Masters') strategies; to analyze trading by Masters positioned in the Rankings, compare their methods and the results of their work; after that your personal account manager will also assist you in constructing an optimal managers' portfolio.

Our technical support team is also available and would be glad to assist each and every client 24 hours 5 days per week regardless of their status. However the personal account manager can solve a much wider spectrum of queries.

Savings Deposit Bonus

monthly charges at the rate of 24% per annum on special concessional terms

monthly charges at the rate of 26% per annum on special concessional terms

monthly charges at the rate of 28% per annum on special concessional terms

  • TeleTrade offers all clients (not only VIP) to join Accumulative Bonus Program – based on 24% per year – with monthly payments. However VIP clients are provided with some special additional benefits.
  • VIP GOLD or VIP PLATINUM clients receive even higher bonus interest – 26% and 28% per year accordingly – based on the same special conditions.
  • Accumulative bonus per monthly period is credited at the beginning of the next calendar month. VIP clients receive 24% per year accumulative bonus interest (2% per month), and VIP GOLD clients get 26% per year accumulative bonus (2.16% per month), and VIP PLATINUM clients receive 28% per year accumulative bonus interest (2.33% per month)
  • Accumulative bonus is credited to a VIP client account for all months during which there were no withdrawals. The condition to be met to qualify for this accumulative bonus interest is a minor activity in the trading account. To receive the monthly bonus interest, the amount of traded lots during each monthly period should not be less than the amount of funds at the beginning of the monthly period in the ratio of 2 lots per 1000 USD or EUR. For example, 200 lots for 100,000 USD at the beginning of the month, 300 lots for 150,000 USD and so on. Eligible financial instruments for trading to provide the required amount of traded lots include only Forex instruments and CFDs on Metals.
  • TeleTrade offers all clients (not only VIP) to join Accumulative Program – based on 24% per year – with monthly payments. However VIP clients are provided with some special additional benefits.
  • Please note that in case there are any other types of bonus in the account, under various TeleTrade bonus programmes, the total of all valid bonuses is automatically included in the amount of funds at the beginning of the monthly period. Due to that, the required number of traded lots in order to receive bonus interests at the end of the monthly period is estimated based on the total amount of funds at the beginning of the same monthly period, which also includes bonuses. In the example above, the amount of funds is to be considered as the total amount of funds. If the client's equity is 100,000 USD in the account, including current profits or losses for all positions, and, say, another 10,000 USD as bonuses, then the total amount of funds on the account is 110,000 USD, and to receive the accumulative bonus at the end of the monthly period, the client needs to have at least 220 traded lots.
  • Meanwhile, any other bonuses received by the client are NOT included in the basis amount based on which the accumulative bonus interest is calculated.
  • The basis amount for crediting the accumulative bonus interest (on a monthly basis) is the total amount of client's equity in the account as per the end of the monthly period, less funds deposited in the account within this monthly period. In other words, the accumulative interest does not apply to bonuses and newly deposited funds for an incomplete monthly period. However, the accumulative interest applies to the profit gained within that monthly period, including the profit gained within an incomplete monthly period.
  • Let's say, based on the same example, the total amount of funds in the account at the end of the monthly period, taking into account the results of all open and closed trades as well as bonuses, is 170,000 USD. 10,000 USD of this amount is bonuses, 20,000 USD is the profit gained by the client within the monthly period, and 40,000 USD is additional funds deposited in the account by the client in the same monthly period. Provided that the client closed over 220 lots in that monthly period, at the beginning of the next monthly period the client will receive +2% of 120,000 USD, i.e. 2,400 USD. The amount 40,000 USD deposited within the monthly period and the bonus amount of 10,000 USD are not subject to monthly interest calculation. The interest is accrued on the client's equity worth 100,000 USD and 20,000 USD profit gained in the monthly period.
  • If a VIP client has a number of trading accounts, the calculation and payouts of accumulative interests are carried out separately for each account.

These special conditions apply for all VIP statuses.

For more details in regard to the procedure of accumulative interest payouts please contact your account manager.

*Subject to Terms and Conditions

Reduced spreads and swaps in the form of commissions (in favour of the client) per transaction
Reduced spreads and swaps in the form of
commissions (in favour of the client) per transaction

A commission is paid by TeleTrade to VIP clients for completed trades!

A commission is paid by TeleTrade to VIP clients for completed trades!

The commission is paid to VIP clients for each lot traded over the required lot amount, based on 10 USD per 1 lot. Eligible financial instruments for trading to provide the required amount of traded lots include only Forex instruments and CFDs on Metals. This is equivalent to reducing the spread on major Forex instruments by 1 pip, and reducing the spread by 5% to 10% on other instruments.

The positive commission for each monthly period is paid at the beginning of the next calendar month based on the previous monthly period results. The commission to VIP clients is paid out for the monthly period only if no withdrawals occurred during that monthly period.

The required amount of lots is 1 lot per 1,000 USD of the basis amount. The basis amount is the amount of funds in a trading account at 00:00 on the 1st date of the relevant monthly period (excluding other bonuses) plus all additional deposits made by the client during the relevant monthly period.

Please note that in order for the commission to be paid out for closed trades, confirmation in regard to fulfillment of certain conditions is required for VIP Status accounts both at the beginning and at the end of the month. Which means that the condition to be met to receive this type of VIP Client commission for trades carried out the previous month is confirmation of the relevant VIP Status at the beginning of the next month (when paying out the commission), including the confirmation of the relevant amount of equity in the VIP account – not less than 50,000 USD for a VIP account, not less than 100,000 USD for VIP GOLD accounts, and not less than 500,000 USD for VIP PLATINUM accounts. If the equity in the VIP account at the beginning of the monthly period does not meet this condition, then VIP commissions for trades carried out in the previous monthly period will not be paid out at the beginning of the next monthly period.

Example.

1. A VIP GOLD client deposit is 100,000 USD at the beginning of the monthly period. This is the amount of the client's equity excluding bonuses. If including the 10,000 bonus, the total amount would be 110,000 USD.

2. The total amount (excluding bonuses) at the end of the monthly period is 160,000 USD. If including the bonus, the amount would be 170,000 USD.

3. 20,000 USD is a profit gained by the client per month. All positions, open and closed, are taken into account based on the situation at the end of the month.

4. And the amount of 40,000 USD is additional funds deposited in the account by the client within the monthly period.

5. The amount of traded lots is 200.

6. The total negative swap amount is 600 USD.

This means that at the beginning of the next calendar month the client will receive:

1. +2.16% of 120,000 USD, i.e. 2,400 USD. The monthly interest calculation does not apply to the amount 40,000 USD deposited by the client and the bonus 10,000 USD, it applies only to the initial amount and the profit gained.

2. Additionally, 600 USD for 60 lots traded over the required amount of lots. The basis amount when calculating commission refunds is 100,000 + 40,000 = 140,000 USD. The client traded 200 lots, which is 60 lots more than the required amount of lots (here 140 lots).

3. And 20% compensation of negative swap/rollover amount is 120 USD. Thus, the total amount of additional payments by the company to the client is 3,320 USD per month based on the example above.

”Green Line” - a specially dedicated service line for the VIP service transactions

a special telephone line (separate number for VIP clients)

Depositing without commissions

The company will compensate the commission of banks or payment systems during transfer of funds to your trading accounts – please contact your account manager

Advance refill (up to 20% of the deposit)

Rapid replenishment of account at the expense of the company in the form of an interest-free loan for up to 2 weeks

The need for fast deposits could arise, for example, when a client would like to open a higher volume trade or to maintain an open position. Decisions for the company to make advance payments to maintain an open position are taken by TeleTrade Financial Department on a case-by-case basis.

Furthermore, one of our support team experts is always ready to assist you in the comfort of any of our offices located in more than 200 cities and 30 countries of the world. If needed, you will be provided with a computer and high-speed Internet connection or Wi- Fi.

We are always glad to meet you and ready to provide high-level support to make your work a pleasure!

Free admission to all workshops and training programs

including in-depth training and special seminars – please contact your account manager

ATTENTION: We pay your attention that calculation of the fulfilled lots on MT5 differs from the corresponding calculation on MT4. The bonus will be enlisted into the account for the full transaction. For example, you have opened a position on purchase (buy) of 2 lots on pair of EUR/USD. Your following position — the transaction for sale (sell) on the same currency pair, volume is 1 lot. It means that the common position on EUR/USD is 1 available lot on purchase (buy). When calculating a bonus it is considered one full lot if you close this lot.

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8-800-200-31-00, support@teletrade-dj.com

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