VIP Services

FOR VIP CLIENTS Depending on the size of your deposit, you may be assigned to one of three VIP- statuses.

VIP (deposit amoount from $50.000)
VIP GOLD (deposit amount from $100.000)
VIP PLATINUM (deposit amount from $500.000)

If you have several accounts, the amount of all funds together will be taken into account.

* While assessing the eligibility for the VIP Status, the deposit currencies apply, without corresponding currency exchange

Personal Manager

during working hours

5 days a week

from 9:00 to 21:00

any time a day, 7 days a

week (excluding specially announced public holidays and bank holidays)

any time a day, 7 days

a week (excluding specially announced public holidays and bank holidays)

For VIP Status – working hours (5 days a week, from 9.00 to 21.00). For VIP GOLD and VIP PLATINUM – at any time of the day, 7 days a week (excluding specially declared public holidays and bank holidays).


Personal account manager is your personal assistant and consultant, a seasoned trader with years of experience, who is aware of financial markets nuances and subtleties.

This is a high-class specialist who is able not only to promptly solve any technical issues you may have as well as arrange for your swift deposits/withdrawals, consult you about a wide range of TeleTrade products and services but also to guide you through the current market situation.

Your personal account manager may provide comments on current price movements occurring in the market, help you to interpret the latest news and give background information, provide the maximum of useful and accurate information for you to lay out an advanced trading plan and make an optimal well-timed trading decision.

For example, by your request, your personal account manager can contact you by phone or via Skype to inform you about a certain price level and suitable period that is of great interest to you in order to carry out a trade.

Also, with your wishes and needs in mind, your personal account manager can discuss with you the practicability of choosing a personal VIP trader with a successful experience, for at least five years, of managing an amount of funds similar to your deposit's size, which can be trusted to fully or partially manage your account based on special terms and conditions.

Another possibility is to take advantage of SyncTrading service by building an investment portfolio out of several traders' (Masters') strategies; to analyze trading by Masters positioned in the Rankings, compare their methods and the results of their work; after that your personal account manager will also assist you in constructing an optimal managers' portfolio.

Our technical support team is also available and would be glad to assist each and every client 24 hours 5 days per week regardless of their status. However the personal account manager can solve a much wider spectrum of queries.

Savings Deposit Bonus

VIP – 24% per annum or 2.00% per month

VIP Gold – 26% per annum or 2.16% per month

VIP Platinum – 28% per annum or 2.33% per month

  • TeleTrade clients who have a trading account holding the VIP status will be paid monthly accumulative bonus interest credited on the equity in their accounts.
  • Accumulative bonus is credited to a VIP client trading account from the 1st of the month to the 5th of the month following after the accounting monthly period.
  • The basis amount for calculating the monthly bonus payment is the total amount of client's equity in the account as per the end of the monthly period, less funds deposited in the account within this monthly period.
  • The savings deposit bonus amounts are paid if the following requirements are met:
  • A client trading account must hold the VIP status throughout the entire monthly period and on the day when the savings deposit bonus is credited.
  • No withdrawal from the trading account may take place during the monthly period.
  • The client account must provide active trading. The size of trading transactions during the monthly period must be at least 2 lots per 1,000 USD (equity) in the client trading account:
    • The size of trading transactions includes only closed positions involving Forex and CFD on metals instruments.
    • The open position holding time must be at least 120 seconds.
    • The difference between the position's open and close price must be at least 0.05% of the open price (equivalent to approx. 0.0005 pips on EUR/USD).
  • Example of Savings Deposit Bonus Calculation:
  • Let's say, the client's equity, taking into account open positions, is 50,000 USD at the beginning of the monthly period. There are also other bonus amounts totalled 25,000 USD in the account.
  • Based on the total amount of funds in the trading account (75,000 USD), in order to receive a savings deposit bonus, the size of trading transactions must be at least 150 lots (2 lots per 1,000 USD) within the monthly period.
  • Apart from that, the amount of 30,000 USD was deposited in the account by the client in the same monthly period, and within the month the client made a profit of 10,000 USD.
  • The basis amount – the client's equity less client's new deposit – for calculating the savings deposit bonus amount is 60.000 USD.
  • If this client holding the VIP trading account meets the active trading requirements within the monthly period, then at the beginning of the month following after the accounting month a savings deposit bonus amount of 1,200 USD will be credited to the client's account.
Reduced spreads and swaps in the form of commissions (in favour of the client) per transaction

TeleTrade partly pays back to its clients the expenditures for closed operations during the billing month.

Return rate 10% Return rate 13%
Return rate 15%

Cash-back to trading account

TeleTrade partly pays back to its clients the expenditures for closed operations during the billing month. The amount of cash-back will depend on client’s VIP-status and will be calculated on the basis of the spread amount upon a position closing and the commission, which a client pays for the operation performance. Cash-back amount cannot exceed $10 per lot. The pay-back will be transferred to the client’s account at the beginning of each month prior to the 5th date of the month, following the billing month.

Repayment conditions:

  • The client’s account should have VIP-status on the beginning and the end of the billing month, and on the date of pay-back transfer.
  • There were no credit funds on the trading account, given by the Company to the client in the form of the deposit bonus, within the settlement month.
  • The client should not retrieve his/her money from the account during the billing month.
  • Only FOREX and CFD on metals closed operations will be taken into account. The operations should comply with the following terms:
    • the operation should be at least 2 minutes long (120 seconds);
    • the difference between opening and closing prices should have at least 0,05% of opening price (proportional to ~ 0,0005 points for EUR/USD pair).

Example of pay-back calculation for a closed position:

Suppose, during the billing month a client closed EURUSD position of 10 lots.

Closing spread came up to 0,6 points or $60 for 10 lots on EURUSD pair.

Opening commission was $80.

For this trading transaction, the client will get a 13% cash-back of $140, i.e. $18.2, at the beginning of the next month.

Reimbursement of Negative Rollover
The company compensates accumulated negative rollover for the transactions closed within the previous month.

Reimbursement of Negative Rollover

TeleTrade reimburses its VIP clients 20% for accumulated negative rollover for the transactions closed within the previous monthly period. The reimbursement amount is credited to the client's trading account at the beginning of every month but not later than on the 5th of the month following after the accounting month.

Reimbursement Payment Conditions:

  • The calculation includes only closed positions involving FOREX and CFD on metals instruments.
  • At the beginning and at the end of the monthly period as well as on the date of reimbursement payment, the client must hold the VIP status.
”Green Line” - a specially dedicated service line for the VIP service transactions

a special telephone line (separate number for VIP clients)

Depositing without commissions

The company will compensate the commission of banks or payment systems during transfer of funds to your trading accounts by issuing you a trading credit. Please contact your account manager for detail.

Free admission to all workshops and training programs

including in-depth training and special seminars – please contact your account manager

ATTENTION: We pay your attention that calculation of the fulfilled lots on MT5 differs from the corresponding calculation on MT4. The bonus will be enlisted into the account for the full transaction. For example, you have opened a position on purchase (buy) of 2 lots on pair of EUR/USD. Your following position — the transaction for sale (sell) on the same currency pair, volume is 1 lot. It means that the common position on EUR/USD is 1 available lot on purchase (buy). When calculating a bonus it is considered one full lot if you close this lot.

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